You can be assured of fast, accurate delivery when you order from NAPAONLINE®.
Our primary shipping service is United Parcel Service (UPS) Guaranteed Ground Service.
Orders placed before 3pm EST will arrive in 2-5 business days of placing the order.
If you order is placed after 3pm EST, your order will be processed the following day.
NAPAONLINE® ships to 48 states in the US. For more details about our shipping policies
and procedures, follow the links below:
Delivery Time
Most NAPAONLINE® shipments arrive in 2-5 business days after UPS picks them up from
our Distribution Centers. You may receive separate boxes in order to receive your
order as quickly as possible. You will not be charged for additional shipping although
NAPAONLINE® will ship partial orders in order to provide you with the parts available as soon as possible.
NAPAONLINE® will not charge you for any additional shipping incurred.
NAPAONLINE® ships Monday through Friday except US holidays. If you need parts and
accessories faster we suggest you contact your
local NAPA AUTO PARTS Store.
Shipping and Handling Charges
NAPAONLINE® ships all orders via UPS Guaranteed Ground Service.
You will see your itemized shipping charge on the order confirmation page. NAPAONLINE® charges a flat rate of $7.95 for shipping.
Sometimes, to send your order as quickly and safely as possible, we may ship items
from the same order in separate boxes. You will not be charged additional shipping
in this event.
Where We Ship
NAPAONLINE® ships only to addresses in the 48 contiguous United States. We will
likely add shipping to Alaska, Hawaii and international addresses in the future.
NAPAONLINE® will ship orders to Foreign Post Office Boxes via the United States Postal Service (USPS). Orders shipped via USPS cannot be tracked. FPO packages take anywhere from 7-21 days for delivery.
Tracking Your Order
You can keep up with your order by using our online order tracking service, which
allows you to estimate when your shipment will arrive. Simply go to the
Order History section in your My NAPA Account and select the order you'd
like to track. You'll receive detailed information about your package, including
the time of pick-up, when your package was scanned into a UPS distribution center
and, after it arrives, who signed for the package.
You can begin tracking your shipment using your NAPAONLINE® order number once your
package has been shipped from one of our Distribution Centers.
Hazardous Materials
There are some parts and materials you may need to work on your car that cannot
be shipped because they contain hazardous materials. Examples of these items are,
transmission fluid, brake fluid, batteries (which contain battery acid), most paints
and other potentially dangerous items.
Though you cannot purchase them online, you can get them at your local NAPA AUTO
PARTS store. Put these items on your shopping list and consult your local NAPA AUTO
PARTS store for availability. Please note that in certain markets, retail prices
may vary from those found at NAPAONLINE®.
Find the Nearest NAPA AUTO STORE Location.
Thank you for shopping at NAPA!